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Legal Agreement

Terms of Service

Effective Date: May 14, 2026 · Last Revised: May 30, 2026 · Version 2.0

By using the services of Alamo Notary Services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.

Services Provided

Alamo Notary Services is a California-licensed mobile notary public practice serving the San Francisco Bay Area since 1991. We provide the following professional notary and related services: General Notary Services • Acknowledgments and jurats • Oaths, affirmations, and sworn statements • Signature witnessing and verification • Certified copies (where permitted by California law) • Affidavits and declarations Estate Planning & Legal Documents • Durable and Healthcare Powers of Attorney (POA) • Advance Healthcare Directives and Living Wills • Trust signings and amendments • Deeds and property transfers • Litigation support documents and court filings Senior & Healthcare Settings • Bedside notarizations at skilled nursing, memory care, and assisted living facilities • Medical Powers of Attorney and POLST forms • Hospital and clinic on-site service • Clinical trial and research consents • HIPAA-aware, discreet document handling Financial & Wealth Management • Brokerage and investment account transfers • IRA and retirement plan documents • Wealth transfer and beneficiary designations • Corporate resolutions and authorizations Certified Loan Signing Services (NNA Certified) • Refinance and purchase signings • HELOC and reverse mortgage packages • Title and escrow company coordination • E-doc and hard copy packages (starts at $249.00) Witness Services • Credible witness sourcing for estate, trust, and legal documents • Coordinated with your notary appointment Apostille Services • Full apostille chain management (notarization through California Secretary of State) • Birth certificates, educational credentials, business documents • Rush processing available Dedicated In-House Notary (Premium) • On-site at your office, firm, or facility for 4–8 hour blocks • Unlimited signers during the reserved block • Custom pricing — contact us to quote We operate under California Notary Public Commission #2517923 and maintain all state-required bonds and insurance.

Client Responsibilities

By scheduling or using our services, clients agree to: • Provide valid, unexpired, government-issued photo identification (driver's license, passport, or state ID) • Appear in person for notarization, unless remote online notarization (RON) is expressly arranged and legally permitted • Be mentally competent and fully aware of the document's contents and legal effect • Sign all documents voluntarily and free from duress or undue influence • Ensure all required signers are present at the time of appointment • Disclose in advance any special circumstances (e.g., signer with limited mobility, documents in a foreign language, complex multi-signer packages) • Provide accurate and complete information when booking • Pay all agreed-upon fees at the time of service Failure to meet these requirements may result in the refusal of notarization services. A trip fee may still apply if we have dispatched to your location.

Fees and Payment

Our fee structure is as follows: Standard Notarization: $15.00 per signature Witness Fee: $45.00 per sourced witness (applies to witnesses provided by Alamo Notary; no charge if client provides their own qualified witness) Certified Loan Signings: Starting at $249.00 per signing package Apostille Services: Quoted per document and jurisdiction Dedicated In-House Notary Block: Custom — contact us for a quote Mobile Travel Fees (4-zone structure, based on distance from Danville, CA 94526): • Zone 1 (0–10 miles — Danville, Alamo, Walnut Creek, San Ramon, Dublin, Pleasanton): $95 • Zone 2 (11–25 miles — Lafayette, Moraga, Orinda, Concord, Livermore): $125 • Zone 3 (26–40 miles — Oakland, Berkeley, Emeryville, Fremont, Hayward): $185 • Zone 4 (40+ miles — San Francisco, Peninsula, South Bay, North Bay): $255 A minimum visit charge of $115 applies to all appointments, regardless of zone. This minimum covers the notary's travel and scheduling commitment. Enterprise Plan clients pay via prepaid signature credits — travel fees still apply unless otherwise agreed in writing. Active Enterprise Plan subscribers receive a 20% discount on all mobile travel fees for the duration of their subscription. Accepted Payment Methods: Cash, credit/debit cards, Venmo, Zelle, Apple Pay Payment is due at the time of service. Invoicing may be arranged in advance for law firms, healthcare organizations, and established enterprise clients. We reserve the right to decline service if payment cannot be confirmed.

Cancellation & Rescheduling Policy

Same-day appointments are available 24/7. The following fees apply when appointments are modified or cancelled: Cancellation Fees: • More than 24 hours in advance: No fee • 4–24 hours before appointment: $95 cancellation fee • Less than 2 hours before appointment: $155 cancellation fee • No-show (notary arrives, client unavailable): Full mobile fee + $115.00 service fee Rescheduling: • With 24+ hours notice: No charge (subject to availability) • With less than 24 hours notice: $25 rescheduling fee For Enterprise Plan clients, cancellation fees are deducted from the signature credit balance rather than billed separately. Emergency cancellations due to documented unforeseen circumstances (e.g., medical emergency, family bereavement) will be reviewed case by case and fees may be waived at our sole discretion. Documentation may be required. Cancellation fees reflect the cost of reserved travel time, blocked scheduling, and preparation work completed prior to the appointment.

Notary Limitations

As commissioned notaries public, we are authorized to verify identities, witness signatures, administer oaths, and authenticate documents as required by California law. We are not attorneys and cannot provide legal advice, draft or prepare legal documents, or advise on the legal effect or sufficiency of any document presented for notarization. Clients are encouraged to consult qualified legal counsel regarding the content of their documents before scheduling.

Liability and Insurance

We maintain $100,000 Errors & Omissions (E&O) insurance in addition to the California state-mandated $15,000 notary bond. Our liability is limited to actual, documented damages directly caused by a notarial error or omission on our part. We are not liable for the content, legal validity, enforceability, or consequences of any document we notarize. See the full Errors & Omissions Policy section below for complete details.

Refusal of Service

We reserve the right to decline or discontinue service when: the signer cannot produce acceptable government-issued photo identification; the signer appears to lack mental capacity or is acting under duress or coercion; the document appears fraudulent, incomplete, or unlawful; a required signer is absent; or applicable legal requirements cannot be satisfied. A travel fee may still apply if we have already dispatched to the location.

Record Keeping

We maintain a notary journal for all notarial acts as required under California Government Code § 8206, with entries retained for a minimum of 10 years. These records are the property of the notary and may be subject to disclosure pursuant to a valid court order, subpoena, or as otherwise required by law. Clients may request a copy of their journal entry in accordance with applicable California law.

Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. We encourage clients to contact us directly to resolve any concern. If a dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in Contra Costa County, California. Each party waives the right to participate in a class action or class-wide arbitration. Nothing herein prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

Electronic Acceptance & Communications

By booking an appointment online, submitting a contact form, or otherwise using our digital services, you provide electronic consent equivalent to a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and the California Uniform Electronic Transactions Act (UETA). You also consent to receive appointment confirmations, service updates, and operational communications electronically via email or SMS. You may opt out of non-essential communications at any time.

Data Use & Privacy

We collect only the personal information necessary to perform notary services — including your name, government ID details, contact information, and document type. This information is stored securely, never sold to third parties, and retained only for as long as required by California notary law and applicable regulations. By using our services, you consent to this limited use of your data. For complete details, please review our Privacy Policy.

Force Majeure

We shall not be liable for any delay or failure to perform notary services resulting from circumstances beyond our reasonable control, including but not limited to: natural disasters, government orders, public health emergencies, severe weather, road closures, or utility or infrastructure failures. In such events, we will make reasonable efforts to reschedule your appointment promptly and at no penalty to you.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or — if modification is not possible — severed from these Terms entirely. All remaining provisions will continue in full force and effect.

Modifications to Terms

We reserve the right to update or modify these Terms at any time. Revised Terms will be posted on this page with an updated effective date. For material changes, we will make reasonable efforts to notify active clients by email. Your continued use of our services following the effective date of any change constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically to stay informed.

Errors & Omissions Policy

Alamo Notary Services carries $100,000 Errors & Omissions (E&O) insurance in addition to the California state-mandated notary bond. This coverage protects clients against financial loss resulting from a documented notarial error or unintentional omission on our part.

What E&O Insurance Covers

  • Errors in completing the notarial certificate
  • Failure to properly record a notarization in the notary journal as required by California law
  • Mistakes in administering an oath or affirmation
  • Unintentional omissions during the notarization process
  • Accidental use of an expired commission or improper seal

What E&O Insurance Does Not Cover

  • Fraudulent acts or intentional misconduct by any party
  • Legal advice or document preparation errors (we do not provide legal services)
  • The content, legal validity, or enforceability of any notarized document
  • Consequences arising from the signer providing false identification or misrepresentation
  • Losses unrelated to the notarial act itself

Limitation of Liability

Our total liability for any single notarial act, whether arising in contract, tort, or otherwise, shall not exceed the lesser of: (a) actual, direct damages proven to have been caused by our notarial error or omission, or (b) the total fees paid for the specific notarial service in question. We are not liable for indirect, consequential, incidental, or punitive damages of any kind.

Filing a Claim

If you believe you have experienced a loss due to a notarial error, please contact us in writing within 90 days of the date of the notarization. Prompt notification allows us to investigate, preserve records, and engage our insurer if appropriate.

Contact: fred@alamonotary.com or 510.570.9902

California Notary Bond

In addition to E&O insurance, we maintain the $15,000 notary bond required by California Government Code § 8212. The notary bond protects members of the public — not the notary — against financial harm caused by a notarial act. The bond and E&O coverage together provide layered protection for our clients.

This policy statement is provided for informational purposes and does not constitute a guarantee of coverage in any specific circumstance. Coverage is subject to the terms and conditions of our current insurance policy.

Acceptance of Terms

By booking an appointment or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and Alamo Notary Services.

Questions about these terms?

Email: fred@alamonotary.com

Phone: 202.903.9407

Alamo Notary Services • California Notary Public • Commission #2517923

Licensed and bonded in accordance with California Government Code Section 8200 et seq.